Monday, December 5, 2011

The Counter - Veggie Burger

The Counter is a burger joint where you can custom build your own burger or choose one from their menu. The pluses are that many of their ingredients are locally sourced and their beef are humanely raised and handled without hormones or antibiotics.

Veggie Burger sans bun
You get a clipboard with their menu and check off which items you want. I chose a custom built veggie burger in a bowl on organic mixed greens with herb goat cheese spread, tomatoes, sprouts, carrot strings, and hard boiled eggs with sun dried tomato vinaigrette as the sauce. You couldn't see the egg until I mixed up the salad. It was underneath everything.

Veggie Burger on greens
I ran into a bit of bad luck (or bad waiter input of my request into the computer) because my burger came out with sauteed onions and bacon on top. ??!?!?! Yes, bacon on my veggie burger. I was like ?!??!?.... this isn't True Blood. They came back out a second time without my bacon but everything else was still wrong. I asked the lady to please check my paper with my order. Apparently something happened with the entering of my order into the computer because after she checked my slip....my order came out correctly. Voila! However, it was strange that NOBODY apologized. Nobody came to offer a discount or take something off our check. Nothing. Maybe I'm used to extra good customer service, because other places I go to will do such things. I mean, I'm sitting there with no food while everyone else in my party was eating. In-N-Out has better service than this...In-N-Out has excellent service! I would expect poor customer services if my meal was not that expensive, but even places like Corner Bakery will apologize and be nice about fixing your order...and it's less expensive to eat at Corner Bakery. The burgers here are $8.95 for a 1/3lb...no matter if it's a meat or veggie patty. And since I got it in a bowl on greens, that's an additional $1 making my burger approximately $10. Does that sound right to you? A veggie burger is $9 and an angus beef burger is also $9. I've seen this at restaurants (where you can substitute any of their burgers for a veggie patty and it's the same price) but usually the burgers are less than $9, or it comes with sides or some other items. The veggie burger wasn't bad tasting, but it wasn't great either. It's different from the ones I've had, but not stellar or anything. I don't believe it's worth $9 in my opinion. You can eat healthier and get better service for less money somewhere else. My bad experience and so-so food means I give this place a thumbs down! =P

The Counter
http://www.thecounterburger.com/
Location this was eaten at:
Woodbury Town Center
6416 Irvine Boulevard
Irvine, CA 92620


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